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Technical Support

Protect your investment with our team of highly qualified professionals. We are dedicated to guarantee unmatched service levels, speed in execution and mobility to serve the entire national territory.

We offer an array of services such as product installation, repairs, upgrades and technical training. Our technical experts are always happy to help, with the agility and accuracy that is needed. Contact us at or click here for enquiries regarding our support team.


Service excellence has always been a priority. Increase product life span with our preventative maintenance programs. We offer an array of support plans that include on-site visits by our unmatched technical team, repairs, cleaning of the equipment and exchanges of spare parts. We are proud to be recognized by our customers for having the highest industry standards for service execution.

Qualification & Compliance

Distinguished in the industry due to our innovate edge, Ethik is the only Brazilian manufacturer to execute on-site qualification tests with Kaye® equipment. The tamper-proof software complies with the CFR21 part. 11 standard, ensuring the integrity of the data collected for audit-quality compliance.

The results of the tests performed are presented in a substantial report with modern and easy to understand graphic designs.